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Following the political demand to abolish the obligation to issue receipts for amounts below €30, the topic is currently being discussed intensively in the Austrian media. In the process, the potential of digital receipts has also gained increased attention.

As product manager for digital receipt by fiskaly and fiscalization expert, Stefan Kohlbacher is very familiar with the details on the topic. In this article, he clarifies some of the myths about the implementation of digital receipts that are often mentioned in public discussions.

## Myth 1: Digitizing receipts is costly and time-consuming

The common assumption that the introduction of digital receipts involves a high financial effort for merchants and is therefore reserved for large market players is not true. Solutions for digital receipts are not expensive. Moreover, existing investment subsidies in the area of digitization, such as those provided by [Austria Wirtschaftsservice](https://wirtschaftsagentur.at/foerderungen/aktuelle-programme/wien-digital-110/) and the [Vienna Business Agency](https://www.aws.at/en/aws-digitalization/), can be used. In addition, it should not be forgotten that the use of digital receipts definitely saves costs on hardware as well as in operations.

## Myth 2: Customers must provide their data when using digital receipts

Completely anonymous transmission by scanning QR codes is possible every time and at a low cost. The fact that the collection and storage in connection with personal data (e.g. customer apps, etc.) brings further advantages for retailers, but also for consumers, is of course different matter.

## Myth 3: Digital receipts increase waiting times at the checkout

In some industries, payment processing at the checkout would be significantly slowed down. This may be the case if personal data first has to be captured in a time-consuming manner, but not if the delivery of a digital receipt works via QR code or, even better, with direct banking integration.

## Myth 4: Digital receipts are not automatically sent to the tax office

[A legally compliant receipt issuing obligation within the framework of the Austrian Registrierkassensicherheitsverordnung (RKSV)](https://www.bmf.gv.at/en/topics/taxation/cash-register/cash-register-receipt-issuing-obligation.html) is also ensured by digital receipts. It is also true that every cash register is directly connected to the Ministry of Finance via an interface, but this is only used to register the cash register and its security devices, as well as their configuration. A transmission per transaction or a receipt does not take place this way.

> The proposed limit of 30 euros for the receipt issuing obligation therefore represents a challenge for all parties involved in my view: The elimination of a large volume of receipts also means the elimination of an important aspect of the previously envisaged audit cycle and can trigger a significantly higher time requirement for both the tax authorities and the merchant, as well as a potential disruption of business operations.

– Stefan Kohlbacher, Product Manager for digital receipt by fiskaly

In any case, the debate surrounding receipts remains exciting and is absolutely timely. Digital receipts are an excellent solution with many advantages, but some challenges for frictionless implementation and conversion still need to be mastered. We look forward to the dialog!

The obligation to issue receipts is currently being increasingly discussed in Austria. Stefan Kohlbacher, Product Manager for the digital receipt at fiskaly, clarifies the most common myths about the implementation of the digital receipt.

More about electronic receipts

Stefan Kohlbacher, product manager for the digital receipt at fiskaly, explains the most common myths about implementing the digital receipt.

4 most common myths about implementing digital receipts

We had a feeling... but now it's official: fiskaly is a Great Place To Work®. So finally, after our decision in 2021 to take additional measures and improve existing structures to offer our colleagues a great work experience, we were ready to launch the Great Place To Work Survey at the end of last year. 

With a response rate of over 90%, the engagement of our employees and the results exceeded our expectations. The positive feedback we received makes us proud and grateful. At the same time, we now know where to improve and what other requirements we should attend to.

But one thing is clear to us. [What makes fiskaly a Great Place To Work are the people.](https://www.linkedin.com/feed/update/urn:li:activity:7029400099730456577) Each of us uniquely contributes to our corporate culture, where appreciation, respect, and cooperation are at the forefront.

We are happy to share some of the best results, where we achieved an incredible 100% approval from all participants: 

* Employees are treated fairly regardless of nationality or ethnicity.
* Managers trust employees to do a good job without constantly checking up on them
* Mental and emotional health is guaranteed in this workplace
* Taking everything into account, I would say this is a great place to work.

For more details, see our [profile](https://www.greatplacetowork.at/workplace/item/6467/fiskaly+GmbH).

We had a feeling... but now it's official: fiskaly has been awarded a Great Place To Work® title. 🙌 We believe that #PeopleComeFirst. It's clear that our team agrees, with a 91% approval rating of fiskaly being a great place to work!

We had a feeling... but now it's official: fiskaly is a Great Place To Work®.

Yay! We are a Great Place to Work®

Yay! We are a Great Place to Work®!

## How fiskaly supports Nissen & Velten Software GmbH with SIGN DE and DSFINVK DE in the fiscalization of their POS system.
Nissen & Velten had to fiscalize their POS system in the course of the KassenSichV. Since their customers are spread all over Germany, choosing a cloud-based system that was compatible with the POS architecture (client-server) and state-of-the-art when selecting the TSS provider was essential.

## About Nissen & Velten Software GmbH
eNVenta offers smart ERP, CRM, logistics, e-commerce, and enterprise data management solutions. With its broad solution portfolio and open architecture, eNVenta supports users' digitization strategy and provides them with all the tools they need for flexible and fast communication channels and end-to-end process chains. A portfolio of preconfigured industry solutions for technical wholesale, SHK trade, steel trade, and electrical wholesale reduces individual adaptations to a minimum.

## The challenge
Nissen & Velten wanted to implement the KassenSichV with a cloud-based TSS in compliance with the law and find a solution for the legally required DSFinV-K exports. Furthermore, with customers spread all over Germany, the topics of a cloud solution without hardware, rapid implementation, transparent communication, and compatibility with the POS system played a special role for Nissen & Velten in selecting the provider.

> The challenge was to find a solution that could be used flexibly at our wholesalers. We have distributed locations and a heterogeneous IT landscape, partly with PC, ThinClient, terminal server, and data center operation. Therefore, we were looking for a solution that could be used in all scenarios. The integration of a cloud solution was the obvious choice.

*Jörg Nissen, Managing Director Nissen & Velten*

## The requirements of Nissen & Velten
- Implement legally compliant Cloud TSS incl. DSFinV-K exports exports without hardware
- A carefree package for end customers: Fiscalize the POS with one click
- Simple and fast implementation of KassenSichV
- Rapid fiscalization of your customers' POS within Germany despite distributed locations

## The solution
With fiskaly SIGN DE, Nissen & Velten was able to integrate Cloud TSS within a short period of time. Supplemented by fiskaly DSFINVK DE, the legally required exports can be created with one click. Thus, the POS system is fiscalization compliant without any additional
hardware.

## The steps to fiscalization with fiskaly SIGN DE
1. exchange with the fiskaly expert team regarding the individual requirements and possibilities
2. free testing of the SIGN DE API and technical kick-off with the fiskaly experts, including individual onboarding
3. implementation of fiskaly SIGN DE and fiskaly DSFINVK DE
4. go-live and automated rollout to all customers

## The results
- Fiscalization of the POS system with fiskaly SIGN DE could be implemented with less time than planned, within six working days
- Centralized rollout and easy data management via fiskaly Management API across all locations within Germany - completely without hardware
- Fiscalization carefree package for end customers with the one-click rollout
- With detailed documentation and transparent communication, issues can be quickly resolved through self-service

> With fiskaly's cloud solution, we could connect all workstations easily and quickly. Moreover, thanks to the central solution, Nissen & Velten only had to ensure one connection and could implement the solution at all wholesalers.

*Jörg Nissen, Managing Director Nissen & Velten*

## Why fiskaly?
fiskaly is the #1 fiscalization solution for enterprises: As the market leader for Cloud TSS in Germany, we demonstrate experience and expertise to help you quickly and efficiently implement and successfully operate cloud-based fiscalization via API.


Nissen & Velten had to fiscalize their POS system in the course of the KassenSichV. Since their customers are spread all over Germany, choosing a cloud-based system that was compatible with the POS architecture (client-server) and state-of-the-art when selecting the TSS provider was essential.

How fiskaly supports Nissen&Velten Software GmbH with SIGN DE (KassenSichV) and DSFINVK DE in the fiscalization of their POS system.

Customer Success Story Nissen & Velten with fiskaly

Nissen & Velten: fiskaly's flexible fiscalization solution

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